Information Architect and User Experience Consultant

What I Do

I create…

  • Current state assessments
  • Competitive analyses
  • Stakeholder and user interviews
  • Personas and user flows
  • Content inventories
  • Site maps
  • Wireframes
  • Prototypes
  • Annotated specifications documents

… for B2B, B2C, e-commerce, and mobile web apps and sites

I am…

  • Passionate about what I do!
  • Thorough and detail-oriented
  • Boston based
  • Available for full- or part-time projects

I have…

  • 10 years information architecture experience in an agency environment
  • Expertise in Axure, Omingraffle, MindJet, HTML, CSS, Magento, and Section 508 compliance
  • A DOE Q clearance (inactive)

Resume

Also available as a PDF.

Information Architect / User Experience Consultant
Boston MA, 2007-present

  • Conduct stakeholders and user interviews
  • Create discovery artifacts (competitive analyses, heuristic analyses, user flows, personas, content inventories)
  • Develop site maps and clickable wireframes
  • Experience with B2B (Kronos, Thomson CompuMark,), B2C  (GlaxoSmithKline, Jayson Home), e-commerce, and mobile sites and applications (Ikea, SwiftMobile)

Information Architect
Sandia National Laboratories
Albuquerque, New Mexico, 2002–2006

  • Developed content inventories, site maps, schematics, and design parameters
  • Oversaw user research efforts, including contextual interviews and usability testing
  • Developed guidelines for implementing Sections 508 requirements

Web Project Manager and Web Editor
Sandia National Laboratories

Associate Project Manager   
AGENCY.COM
Boston, 2000-2001

  • Managed web development teams for CIGNA and Reuters projects
  • Managed daily client relationships, assuring satisfaction and conducting regular status meetings
  • Generated cost estimates, timelines, and statements of work
  • Developed and monitored large-scale project plans,  standardized processes, reporting, and quality metrics

Client Services Production Manager
Digital Impact, Inc.,
San Mateo, CA, 1999–2000

  • Built and oversaw the web production team, growing group from 3 to 40 members
  • Team coded HTML, optimized images, and edited content for HTML emails and web pages
  • Client list included GAP, eBay, and Hewlett Packard

Education
BA, Dickinson College, Carlisle, PA

Client list

In conjunction with digital agencies, some of the clients I’ve worked are listed below.

Contact me to view my portfolio of detailed work samples.

Contact me

Interested in viewing my portfolio, talking to my references, or getting an estimate for your project? Contact me using the form below!